All services are confidential as per the Canadian counselling association standards of practise for counsellors. All information is confidential unless the following circumstances exist:
- A child is at risk for possible abuse or neglect
- Court ordered disclosure
- A client requests disclosure
- There is danger towards either the client or another person
- A complaint or lawsuit situation regarding the counsellor coverage
The therapeutic relationship is built on trust. As therapists are required to maintain the confidentiality of the client, there is a responsibility on the client to maintain the confidentiality of the therapist. Quoting or talking about the therapist outside of therapy may actually hinder therapy. Practising assertive communication skills within therapy provides a terrain to establish a trusting relationship and possibly new communication skills for the client.
It is encouraged that clients talk about their session in the context of what they are learning or any feelings which may arise with their support system.